Shipping policy

Shipping & Delivery Policy

Thank you for choosing SHTIMES. We are committed to providing a smooth and reliable shopping experience while ensuring your watches are delivered safely and on time.

Shipping and Delivery

At SHTIMES, we partner with trusted courier services to ensure timely delivery of your orders. Our goal is to deliver your watch within 8–10 business days from the date of shipment.

Accurate Address and Responsibility

To avoid delivery issues, please provide a complete and accurate shipping address, including your postal code.

  • Your billing address should match your payment method records

  • The shipping address must be correct and accessible for delivery

SHTIMES is not responsible for delays caused by incorrect or incomplete address details.

Shipping Partners

We work with reliable courier partners such as:

  • BlueDart

  • Ecom Express

  • Delhivery

  • XpressBees

  • E-cart

  • Shadowfax

These partners typically deliver within 8–10 business days across major cities in India.

Alternative Shipping Options

For bulk orders or special delivery requests, please contact us at:

Email: support@shtimes.in

We may provide customized shipping solutions where possible.

Multiple Shipments

If your order includes multiple watches or items, they may be shipped separately depending on availability and warehouse locations.

Product Origin

All watches are shipped from India.

Refunds and Returns Due to Shipping Delays

SHTIMES does not offer refunds, returns, or exchanges for delays caused by courier services.
However, we may offer store credit at our discretion.

Estimated Delivery Time

Delivery timelines mentioned on the website are estimates and may vary. For precise updates, please contact us with your order details.

Transit Risk

All orders are insured at no additional cost.

  • If a shipment is lost in transit, we will reprocess your order

  • Once marked as delivered, SHTIMES is not responsible for loss or damage

Tracking Your Shipment

Once your order is shipped, you will receive an email with:

  • Tracking number

  • Courier partner details

  • Estimated delivery date

Tracking may take up to 24 hours to become active.

Address Change Requests

If you need to update your shipping address, please email us within 24 hours of placing your order:

Email: support@shtimes.in

Ready to Ship Orders

For urgent purchases, our Ready to Ship collection ensures delivery within 8–10 working days.

Delays

While we aim to deliver on time, delays may occur due to unforeseen circumstances.

In such cases:

  • Refunds, returns, or exchanges are not applicable

  • Store credit or complimentary benefits may be offered at our discretion

Custom Duties (International Orders)

For international orders, customs duties or import taxes may apply based on your country’s regulations. These charges must be borne by the customer.

Contact Us

For any shipping-related queries or assistance:

Email: support@shtimes.in